usability

QR Codes: What Are They and How Do They Actually Work?

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Restaurants, museums, and themes are just a few places where you’ve probably seen QR codes. Most people can relate to having to scan a QR code to access the menu or Wi-Fi of a restaurant or cafe, especially after the 2020 coronavirus pandemic. QR codes are convenient and seemingly simple, but how do they actually … Read more

Why are User feedback and User testing important?

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User feedback and user testing play a significant role in developing and improving digital products such as websites and mobile applications as it helps businesses understand their users. Understanding people, their characteristics, capabilities, commonalities, and differences allows designers to create more effective, safer, efficient, and enjoyable systems [2]. Here are some key points on what … Read more